Shipping & Returns
Terms of Use
Welcome to BestBook4u. You can avail the services you need to agree to the terms and conditions. If you browse our site https://www.bestbook4u.co.uk/ you have to accept these conditions.
The Privacy Policy
Make sure that you thorough review the privacy policy that governs the visit to our site. You shall understand our practices properly.
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Terms and conditions for all purchases
The orders are for you to buy products from us. We will accept your offer by issuing a conformation email that you have ordered. These acceptances are subject to your assent to the conditions of sale.
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Methods of Electronic Communication
As you visit our site or send any emails to use, you actually are communicating electronically. With this communication you give the consent for receiving communication from our end electronically. We can post notices to our website or communicate with your directly through mail. You will have to agree that all the notices and any other forms of communications that are provided by us electronically completely satisfy any kinds of legal necessities and such communications are in writing terms.
Prices
The prices that we post in this website can be changed without any notice. The prices that are available before the commencement of order will be applicable. The prices that are posted also include charges and taxes like VAT. In case, if there are any additional charges, it will be notified on the website.
Conditions of Payment
The payments will have to reach us before shipping unless the order is made on the condition of cash on delivery. We can accept payment through cash, credit cheque, net banking, draft, debit card and even mobile payment.
About Shipping and Handling
As you place the order, we will make the arrangements for shipping the products to you. The schedules of shipping are previously. The risk of loss and damage is passed to you as soon as the product is delivered to you. In such a case, we might request you to send the products through any kinds of courier services.
The Return of Products
If you return any product, we will accept if it is damaged during shipping or it defective. We will also accept the return, if the product is wrongly delivered to you or the packing is incomplete. However, we should be informed about the discrepancies within 72 hours from the delivery date of the product. At the same time, the products should also be returned in the original condition.
The replacement conditions
We offer you a guarantee of 30 days replacement for the products, The customers will have to notify us about the defect or the damage within 72 hours from the receipt of the products. In case, if the customer fails to inform us within the due date, we reserve the right to reject or accept the request. We can replace the defective product with a brand new one without charging any extra amount.
BestBook4u will also make efforts to replace the specific product that has been ordered. However, we have the right to give
an alternate product, if the specified product is out of stock However, the replacement guarantee is valid only if the defect is from the manufacturer or if damages are due to the transport. We will consider the damage as invalid if it is due to normal tearing and wearing. If our customers come across any such issues with any product, they should contact with the customer service within 72 hours. Failing this, we might decide to deny the request for replacement. On the other hand, availing digital contents like e books are not returnable.
Policy of Change and Cancellation
If there is a change in quantity or addition of items or if specific changes have been accepted, we can modify the details of the orders. All the sales are final and the cancellations of the items can be made before the order is finally shipped. Without any liability, we might cancel the accepted order before the shipment, if the credit department does not gives the approval of your credit. We can do the same if there is a problem with the mode of payment that you have selected.
Refund Policy
If you cancel any order after you have procured but before shipping, we will charge the stocking fee that is applicable for each category of product. If you cancel international books, we can charge a restocking fee of 25% of the value of order. The other orders will have the restocking fee of about 10% of the value of order. We will make the refund after the deduction is made of the restocking fee that is applicable within 10 working days.
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